Q: What kind of products can you manufacture?
A: We specialize in metal and plastic fashion accessories and
promotional gifts. Our typical products include decorative house
key blanks, fashion key tags and key chains, custom dog tags and
luggage tags, lapel pins, custom bottle openers, golf accessories,
fridge magnets, hooks and hangers, coasters, clips, bookmarks etc.
All products can be custom made to order with corporate logos,
collegiate logos, sport team logos, city logos, pictures, names or
any kind of artwork.
Q: Do you provide free samples?
A: Yes, we provide free samples similar to the product you’re looking
for or in your development project. The samples are for your
reference only to check the quality level we can deliver. However,
customers need to pay for the shipping cost of the samples.
Q: How can I get samples of my own design?
A: Firstly, please discuss with us about all the details of your
development, such as material to be used, structure and function of
the product, your target price etc. You can send us a similar
sample, or a drawing, or a logo, or any kind of artwork. We will
evaluate the design and provide our recommendations. When
everything is clear, we can proceed to sampling. Upon receiving
your payment for the new mold, our technician will make a mold
drawing for you to check and confirm all the details. Then, you
wait for the samples to come out. We will arrange shipment of the
samples to your address.
Q: Do I get a refund for the mold cost if I place an order after the
A: Yes, we will refund the mold cost you have paid as long as your
order quantity meets our refund policy.
Q: How long does it take to make samples?
A: Molding and sampling will normally take 10 to 20 days depending on
the complexity of the production processes.
Q: How long will the production take?
A: After confirmation of samples, production will take 10 to 20 days
depending on the total quantity and number of designs.
Q: How are the products shipped to my address?
A: For order quantities of less than 5,000 pcs, we would recommend
courier, such as DHL, FedEx, EMS, TNT, SF-Express etc, which will
take less than 10 days to arrive depending on the remoteness of
your address. For large order quantities exceeding 5,000 pcs, sea
shipping will save a lot of cost. All shipping costs are assumed by